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1px 2px #10233f0f;--shadow-md:0 4px 12px #10233f1a;--shadow-card:0 1px 2px #10233f0d, 0 6px 20px #10233f0f;--chart-1:#0284c7;--chart-2:#1e3a5f;--chart-3:#0d9488;--chart-4:#b45309;--chart-5:#7c3aed;--chart-6:#dc2626;--chart-axis:#5b6b80;--chart-grid:#e3e9f1;--hero-from:#1e3a5f;--hero-to:#0e4a6b;--hero-text:#fff;--hero-muted:#c3d3e8;--hero-link:#7dd3fc;--hero-track:#ffffff26;--hero-btn-bg:#0ea5e9;--hero-btn-text:#04283d;--hero-btn-2-bg:#fff;--hero-btn-2-text:#1e3a5f;--seg-open:#fbbf24;--seg-prog:#38bdf8;--seg-done:#34d399;--seg-other:#94a3b8;--alert-bg:#fff7ed;--alert-border:#fed7aa;--alert-text:#9a3412;--alert-num:#c2410c;--alert-item-bg:#fff;--alert-item-border:#fde4cc;--tile-1-from:#1e3a5f;--tile-1-to:#2b5a8e;--tile-2-from:#b91c1c;--tile-2-to:#c2410c;--tile-3-from:#0f766e;--tile-3-to:#0c7a73;--tile-4-from:#0369a1;--tile-4-to:#046fa8;--tile-5-from:#6d28d9;--tile-5-to:#7c3aed;--tile-6-from:#a24a0a;--tile-6-to:#b4530b;--tile-7-from:#047857;--tile-7-to:#067a55;--tile-8-from:#4338ca;--tile-8-to:#5b4fe0;--tile-9-from:#334155;--tile-9-to:#475569;--tile-10-from:#155e75;--tile-10-to:#0e7490;--tile-text:#fff;--tile-text-soft:#ffffffeb;--tile-badge-bg:#fff;--tile-badge-text:#0f1f33;--card:var(--surface);--card-bg:var(--surface);--bg-card:var(--surface);--bg-subtle:var(--surface-2);--bg-hover:var(--surface-muted);--skeleton-hi:#e2e8f0;--scroll-thumb:#94a3b8}[data-theme=dark]{color-scheme:dark;--bg:#0a1322;--surface:#111e33;--surface-2:#16273f;--surface-muted:#1b2f4b;--sidebar:#08101d;--overlay:#02060eb3;--text:#e8eef8;--text-muted:#9fb2cc;--text-on-primary:#04283d;--text-on-sidebar:#dbe6f4;--text-on-sidebar-muted:#a9bdd6;--sidebar-group:#8fa6c4;--border:#223653;--border-strong:#5a7396;--focus-ring:#38bdf8;--primary:#7cc4f5;--primary-light:#a5d8f8;--primary-lighter:#1a3350;--btn-bg:#38bdf8;--btn-bg-hover:#7dd3fc;--btn-text:#04283d;--accent:#38bdf8;--accent-text:#38bdf8;--accent-contrast:#04283d;--success:#4ade80;--success-light:#12352a;--success-lighter:#164234;--success-solid:#15803d;--warning:#fbbf24;--warning-light:#3a2f12;--warning-lighter:#45390f;--error:#f87171;--error-light:#3b1a22;--danger-solid:#dc2626;--ok:#34d399;--ok-strong:#4ade80;--warn:#fbbf24;--danger:#f87171;--ok-bg:#34d39924;--ok-t:#6ee7b7;--prog-bg:#38bdf826;--prog-t:#7dd3fc;--open-bg:#fbbf2426;--open-t:#fcd34d;--wait-bg:#c084fc26;--wait-t:#d8b4fe;--danger-bg:#f8717129;--danger-t:#fca5a5;--shadow-sm:0 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span{text-overflow:ellipsis;white-space:nowrap;flex:1;min-width:0;overflow:hidden}.donut-wrap .chart-legend b{margin-left:8px}@media(max-width:1279px){.bento{grid-template-columns:repeat(6,minmax(0,1fr))}.bt-hero{grid-area:auto/span 6}.bt-sla,.bt-alerts,.bt-agents{grid-area:auto/span 3}.bt-recent,.bt-activity{grid-area:auto/span 6}.bt-monthly{grid-column:span 3}.bt-category,.bt-master{grid-column:span 6}.bt-alerts{order:0}}@media(max-width:767px){.bento{grid-template-columns:minmax(0,1fr);gap:12px}.bento>*{grid-column:1/-1!important}.bento-tile{padding:16px}.hero-num{font-size:60px}.master-list{grid-template-columns:minmax(0,1fr)}.sla-row{gap:12px}.brow-no{width:78px}.bt-recent .brow{flex-wrap:wrap;row-gap:4px}.bt-recent .brow-main{flex:calc(100% - 100px)}.bt-recent .pill{margin-bottom:4px;margin-left:90px}}.search-trigger{background:var(--surface);border:1px solid 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flex"]{flex-direction:column!important;align-items:stretch!important}.main-content div[style*="justify-content: space-between"][style*="display: flex"]>div[style*="display: flex"]{flex-wrap:wrap!important;width:100%!important}.main-content div[style*="justify-content: space-between"][style*="display: flex"]>div[style*="display: flex"]>div[style*="position: relative"]{flex:100%!important;max-width:100%!important}.input,.select{font-size:16px!important}div[style*="display: flex"][style*="gap: 8px"],div[style*="display: flex"][style*="gap: 12px"]{flex-wrap:wrap!important}.btn{white-space:nowrap;padding:8px 14px!important;font-size:13px!important}.btn-sm{padding:6px 10px!important;font-size:12px!important}.btn svg{width:14px;height:14px}div[style*="cursor: pointer"][style*="justify-content: space-between"]{flex-wrap:wrap!important;gap:8px!important}.badge{padding:2px 8px!important;font-size:11px!important}div[style*="minmax(220px"],div[style*="minmax(200px"]{grid-template-columns:1fr 1fr!important}.modal-content{max-height:90vh;width:95vw!important;max-width:95vw!important}.modal-lg{width:95vw!important;max-width:95vw!important}.modal-body{max-height:65vh;overflow-y:auto}.modal-body>div[style*=grid-template-columns],.modal-body div[style*="grid-template-columns: 1fr 1fr"],.modal-body div[style*="grid-template-columns: 2fr"]{grid-template-columns:1fr!important}.tabs{-webkit-overflow-scrolling:touch;flex-wrap:nowrap;overflow-x:auto}.tabs::-webkit-scrollbar{display:none}h2{font-size:20px!important}.card-header{flex-wrap:wrap!important;gap:8px!important}.card-header h3{font-size:16px!important}.quick-action{padding:12px!important}.quick-action h4{font-size:14px!important}.quick-action p{font-size:12px!important}div[style*="grid-template-columns: 1fr 380px"]{grid-template-columns:1fr!important}div[style*="gap: 6px"] label[style*="padding: 8px 14px"]{padding:6px 10px!important;font-size:13px!important}}@media(max-width:480px){.dash-stats,.dash-stats-4{grid-template-columns:1fr 1fr!important}.stat-card{padding:12px!important}.stat-value{font-size:24px!important}div[style*="minmax(220px"],div[style*="minmax(200px"]{grid-template-columns:1fr!important}table tbody td{font-size:13px}table tbody td:first-child{font-size:14px}}:focus-visible{outline:3px solid var(--focus-ring);outline-offset:2px}.btn:focus-visible,a:focus-visible,[role=button]:focus-visible{outline:3px solid var(--focus-ring);outline-offset:2px;border-radius:6px}.input:focus-visible,.select:focus-visible,.textarea:focus-visible{outline:none}.sr-only{clip:rect(0,0,0,0);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.text-muted{color:var(--text-muted)}.page-header{margin-bottom:var(--space-8)}.page-header h2{font-size:var(--text-2xl);color:var(--primary);font-weight:600}.page-header p{color:var(--text-muted);margin-top:var(--space-1)}.loading-block{text-align:center;padding:var(--space-12)}.spinner{border:3px solid var(--border);border-top-color:var(--primary);border-radius:50%;width:32px;height:32px;margin:0 auto}.skeleton{background:linear-gradient(90deg,var(--surface-muted) 25%,var(--skeleton-hi) 37%,var(--surface-muted) 63%);border-radius:var(--radius-sm);background-size:400% 100%;animation:1.4s infinite skeleton}@keyframes skeleton{0%{background-position:100%}to{background-position:0}}@media(max-width:768px){.table-cards thead{display:none}.table-cards tr{border:1px solid var(--border);border-radius:var(--radius-md);margin-bottom:var(--space-3);padding:var(--space-2) var(--space-3);background:var(--card);display:block}.table-cards td{justify-content:space-between;gap:var(--space-3);display:flex;white-space:normal!important;border:0!important;padding:6px 0!important}.table-cards td:before{content:attr(data-label);color:var(--text-muted);font-size:var(--text-xs);text-transform:uppercase;letter-spacing:.04em;flex-shrink:0}}@media(prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition-duration:.001ms!important;animation-duration:.001ms!important;animation-iteration-count:1!important}.stat-card:hover{transform:none}}@media(pointer:coarse){.btn-sm,.btn-ghost,.tabs button,.tabs a{min-height:44px}}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}@keyframes spin{to{transform:rotate(360deg)}}